At Weston Solutions, Inc. you will do meaningful work and make valuable contributions. Employee ownership at Weston is a path to professional growth and access to diverse opportunities in a highly connected community that works together across key service areas to make a difference in the environment. Weston has continued to evolve and adapt to our changing world as a pre

Senior Linux Administrator Job Locations US NM Albuquerque ID 2024 3201 Category Information Technology Type Full Time Overview Edgewater Federal Solutions is seeking a Senior Linux Administrator to support the IT program at a major national laboratory. In this position you will work with a team that provides computing capabilities and in depth support for scientific and

As a SWARM Tech, you will respond to both incident management requests and service improvement project requests. You will serve as the point of escalation for technical issues encountered but unresolved by coworkers within your same organization. You will take ownership of escalated issues, and work those issues to resolution, using SWARM methodologies, and engaging with

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

Provide technical assistance to the NTC instructors, students and users in response to requests submitted either in person, via Revelation ticketing, emails, or by phone. Respond to trouble tickets, follow up with user and resolve issue in a timely manner Complete special tasks and projects as assigned by the Service Desk Supervisor Setup and support computers/printers/pr

Perform Linux Administration duties. Perform installations and patching of Linux operating systems. Assist customers with the installation and updates of applications. Install software and troubleshoot software install issues. Monitor systems and preform hardware troubleshooting, tracking, resolution, and routine maintenance and security updates. Perform system backups an

OIMT manages and operates a 24x7x365 DOI Shared Services Enterprise Datacenter. The Albuquerque Data Center (ADC) is a commercially owned and government operated TIER III Datacenter. The Datacenter Branch/OIMT (DCB) directly manages the ADC and the DCB is managed by a Federal Data Center Manager and includes federal staff and contractors that provide critical Data Center

Provide technical assistance to the NTC instructors, students and users in response to requests submitted either in person, via Revelation ticketing, emails, or by phone. Respond to trouble tickets, follow up with user and resolve issue in a timely manner Complete special tasks and projects as assigned by the Service Desk Supervisor Setup and support computers/printers/pr

End User Support Technician II Job Locations US NM Albuquerque ID 2021 1451 Category Information Technology Type Full Time Overview Edgewater is seeking an End User Support Technician to support a major national laboratory. You will provide basic field support, prepare functional requirements and specifications for hardware acquisitions, and provide support for on the spo

Who Are We? Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results . Are you ready to be audacious, be bold and drive chang

Linux Systems Administrator Job Locations US NM Albuquerque ID 2022 2368 Category Information Technology Type Full Time Overview Edgewater Federal Solutions is currently seeking a Linux Systems Administrator to provide support a major national laboratory located in Albuquerque, NM or Livermore, CA. As a Linux Systems Administrator you will be using your experience in prov

Respond to service requests & incident management services, generated by the Service Desk & by customers. Serve as the point of escalation for technical issues encountered but unresolved by the Tier I & Tier II Technicians. Resolve more complex issues escalated from the Service Desk & reported by the computing customer. Provide set up & medium to advanced troubleshooting

About Sandia Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting edge work in a broad array of areas. Some of the main reasons we love our jobs Challenging work with amazing impact that contributes to security, peace, and freedom worldwide Extraordina

End User Support Technician Job Locations US NM Albuquerque ID 2021 1450 Category Information Technology Type Full Time Overview Edgewater is seeking an End User Support Technician to support a major national laboratory. You will provide basic field support, prepare functional requirements and specifications for hardware acquisitions, and provide support for on the spot d

Service Desk Technician Job Locations US NM Albuquerque ID 2022 2376 Category Information Technology Type Full Time Overview Edgewater Federal Solutions is currently seeking a Service Desk Technician to support an IT program for a major national laboratory. The responsibility of a Help Desk Specialist is to provide in depth procedural and technical computer end user suppo